WHAT WE OFFER

We are a Service provider for all your training requirements on the Behavioral part. Our intention is to transform you as a better person by enriching and building your confidence through a series of programs.

Through these Programs we offer and address,

Communication

We are all aware that everybody communicates, but here we present the program to enrich your skill on better communication, by taking you through the various styles of communication. It is the ability to set apart yourself in communication from others by using these styles of application, that makes it effective, productive and useful, both for the communicator and the listener.

Time Management

One who plans his time efficiently will execute it better. Time not utilized is time wasted is the saying. The process of time management starts with few critical ones like Cost your time, making activity logs, Goal Setting, Planning-To-do list, Prioritizing, Scheduling.

Emotional Intelligence

These specifics help understand “EI” better- Self-awareness, Managing Emotions, Motivation, Empathy, Handling Relationships. Ability to distinguish between “IQ” vs “EQ”. How we can increase the “EQ’ part.

Conflict Management

If there are 2 are more people Conflict is imminent in the work place and for that matter anywhere. How to handle Conflict – Identify the source, Functional & Dysfunctional Conflict, Types of Conflict, 5 ways of managing Conflict.

First Time Leaders – (Emerging Leaders)

It clarifies the Role of the Manager to his participants, inculcates a sense of ownership & Commitment, enhances the participants presence critically in all processes and drives Customer Centricity. Helps in the effective communication to internal and external stakeholders.

Presentation Skills

Presenting is the core to any image building. The PDPDF model is very effective for any presentation to be effective and successful. Also, powerful presentation skills are by using “Infographics”- which is high on Visuals, less on text and increased use of graphics.

Negotiation Skills

 It is all about identifying your prospective customer, strategizing, negotiting,  use the right skills to communicate and get across your point. It is critical to understand the “Multi-dimensional Attitude” of the customer.

Out bound Programs or Experiential Learning

This is another dimension which has evolved several years back, not as an alternative to class room learnings, but in bringing out practical and instinctive thought processes while you are in action. These programs, helps in identifying your ability to plan, strategize, execute, display leadership qualities, communicate to your colleagues,collaborate effectively, display team spirit and critically in increasing your adoptability levels.

Customer Service Essentials

 It all starts with good Listening ability, Showing the right attitude, understanding their problems, being flexible to address their problems and get them resolved within the time frame. Two critical qualities here are “PASSION” & “Willingness”